General Technician
NATURE OF WORK:
Under supervision of the Advanced Technician, the General Technician performs work of considerable difficulty in the evaluation, repair and maintenance of vehicles and equipment. Effectively communicates with customers and employees to determine type of service necessary and time needed for completion.
TYPICAL DUTIES:
- Performs 25 point inspection on vehicles
- Maintains a safe and organized workspace
- Performs inspections and preventive maintenance on vehicles and equipment
- Communicates with Service Advisor regarding service repairs, estimates for time completion and routine maintenance
- Communicates with Service Advisor and Parts Manager the requirements necessary to complete service repairs
- Notifies Service Advisor of job completion and/or any service delays
- Performs other duties as requested
KNOWLEDGE, SKILLS AND ABILITIES:
- Demonstrates an extreme attention to detail
- Ability to analyze written and verbal instructions, including manufacturers’ service specifications
- Ability to write, present and respond to customers and staff members in a professional manner
- Ability to compute basic math equations
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Lift objects weighing between 25 – 50 pounds
- Safely work with team to lift and maneuver items weighing up to 100 pounds
- Stand, walk or sit for long periods of time without resting (up to 5 hours)
- Work in areas that require kneeling, crouching or crawling
MINIMUM EDUCATION/EXPERIENCE:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Candidates must have a valid driving license and clean driving record
- Experience with Shop Management software preferred
CERTIFICATIONS
Must have Mechanics License in area of practice with the State of MI
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following core competencies:
- Service Excellence – Provide the best, world class service; achieving excellence each passing day
- Integrity – Act with honesty and integrity without compromising the truth
- Teamwork – Support each other’s efforts, remain loyal to one another, and care for each other both personally and professionally
- Safety – Ensure the safety of people while making sure they have a trouble free experience
- Commitment – Stay committed to great products, services and other initiatives that impact lives both within and outside the organization
- Efficiency – Be efficient and effective in our approach to providing the best products & solutions to our customers with each contact
- Accountability – Take responsibility for our actions that influence the lives of our customers and fellow workers
- Profit Growth for All – Every business needs to turn a profit in order to keep the company alive and healthy. Every employee needs to generate an income that allows them to meet their goals and objectives. We believe that our ability to deliver each competency at the highest level drives the financial results for everyone in the organization
Apply Today!
Advanced Technician
NATURE OF WORK:
Under limited supervision, the Advanced Technician (AT) performs work of considerable difficulty in the evaluation, repair and maintenance of vehicles and equipment. The AT effectively communicates with customers and employees to determine type of service necessary and time needed for completion.
TYPICAL DUTIES:
- Performs 25 point inspection on vehicles
- Maintains a safe and organized workspace
- Performs inspections and preventive maintenance on vehicles and equipment
- Communicates with Service Advisor regarding service repairs, estimates for time completion and routine maintenance
- Communicates with Service Advisor and Parts Manager the requirements necessary to complete service repairs
- Notifies Service Advisor of job completion and/or any service delays
- Identifies, manages and orders all shop tools
- Performs other duties as requested
KNOWLEDGE, SKILLS AND ABILITIES:
- Demonstrates an extreme attention to detail
- Ability to analyze written and verbal instructions, including manufacturers’ service specifications
- Ability to write, present and respond to customers and staff members in a professional manner
- Ability to compute basic math equation
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Lift objects weighing between 25 – 50 pounds
- Safely work with team to lift and maneuver items weighing up to 100 pounds
- Stand, walk or sit for long periods of time without resting (up to 5 hours)
- Work in areas that require kneeling, crouching or crawling
MINIMUM EDUCATION/EXPERIENCE:
- High school diploma or general education degree (GED); or five years related job experience; or equivalent combination of education and experience
- Candidates must have a valid driving license and clean driving record
- Experience with Shop Management software preferred
CERTIFICATIONS
Must have Master Certification with the State of MI & ASE; L-1 diagnosis.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
- Service Excellence – Provide the best, world class service; achieving excellence each passing day
- Integrity – Act with honesty and integrity without compromising the truth
- Teamwork – Support each other’s efforts, remain loyal to one another, and care for each other both personally and professionally
- Safety – Ensure the safety of people while making sure they have a trouble free experience
- Commitment – Stay committed to great products, services and other initiatives that impact lives both within and outside the organization
- Efficiency – Be efficient and effective in our approach to providing the best products & solutions to our customers with each contact
- Accountability – Take responsibility for our actions that influence the lives of our customers and fellow workers
- Profit Growth for All – Every business needs to turn a profit in order to keep the company alive and healthy. Every employee needs to generate an income that allows them to meet their goals and objectives. We believe that our ability to deliver each competency at the highest level drives the financial results for everyone in the organization
Apply Today!
Technician Assistant
NATURE OF WORK:
Under direct supervision of the Advanced or General Technician, the Technician Assistant (TA) assists in work of considerable difficulty in the evaluation, repair and maintenance of vehicles and equipment. The TA is an apprentice of a certified Technician and is learning the skills of the trade. The TA must learn how to effectively communicate with customers and employees to determine type of service necessary and time needed for completion.
TYPICAL DUTIES:
Assists the Certified Technician in the following:
- Performs 25 point inspection on vehicles
- Maintains a safe and organized workspace
- Performs inspections and preventive maintenance on vehicles and equipment
- Communicates with Service Advisor regarding service repairs, estimates for time completion and routine maintenance
- Communicates with Service Advisor and Parts Manager the requirements necessary to complete service repairs
- Notifies Service Advisor of job completion and/or any service delays
- Performs other duties as requested
KNOWLEDGE, SKILLS AND ABILITIES:
Demonstrates the traits necessary to develop the:
- Ability to develop an extreme attention to detail
- Ability to analyze written and verbal instructions, including manufacturers’ service specifications
- Ability to write, present and respond to customers and staff members in a professional manner
- Ability to compute basic math equation
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Lift objects weighing between 25 – 50 pounds
- Safely work with team to lift and maneuver items weighing up to 100 pounds
- Stand, walk or sit for long periods of time without resting (up to 5 hours)
- Work in areas that require kneeling, crouching or crawling
MINIMUM EDUCATION/EXPERIENCE:
- High school diploma or general education degree (GED) and/or currently working to achieve; or one to three months related experience and/or training; or equivalent combination of education and experience
- Candidates must have a valid driving license and clean driving record
CERTIFICATIONS
Must have Mechanic Trainee Permit with the State of MI
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following core competencies:
- Service Excellence – Provide the best, world class service; achieving excellence each passing day
- Integrity – Act with honesty and integrity without compromising the truth
- Teamwork – Support each other’s efforts, remain loyal to one another, and care for each other both personally and professionally
- Safety – Ensure the safety of people while making sure they have a trouble free experience
- Commitment – Stay committed to great products, services and other initiatives that impact lives both within and outside the organization
- Efficiency – Be efficient and effective in our approach to providing the best products & solutions to our customers with each contact
- Accountability – Take responsibility for our actions that influence the lives of our customers and fellow workers
- Profit Growth for All – Every business needs to turn a profit in order to keep the company alive and healthy. Every employee needs to generate an income that allows them to meet their goals and objectives. We believe that our ability to deliver each competency at the highest level drives the financial results for everyone in the organization
Apply Today!