Oak Park Auto Repair

 
5

I am from Detroit, but live in DC. Three months ago I drove in to Detroit to see family, and my check engine light came on while I was visiting. I was worried about going to an out of town mechanic, but I also knew I couldn't drive 10 hours back to DC with an undiagnosed check engine light. Curt's OUTDID THEMSELVES! I brought my car in and explained that I was getting back on the road in 2 days. The entire staff--from the front desk to the mechanic--was courteous and kind. They escalated my car because I was in a time crunch, and the mechanic called me with a very detailed explanation of the cause of the light. He diagnosed a major, but not safety related, repair. He was very honest in that I could forego the repair at the time, but I'd need it tended to before winter. He did not try to upsell the repair or manufacture a crisis. I called my mechanic in DC, and Curt's had even better prices! They got the work done in a day and my car has been in perfect shape since. As a single woman who has had mechanics (here's looking at you, Audi dealership!) try to take advantage of my naivete, I am always deeply grateful to work with honest, fair, compassionate mechanics who take the time to explain the problem and all the courses of action I could take. I have recommended Curt's to my friends and family in the Detroit area, and I cannot give a more positive review! Thanks, guys!

5

Thank you to Curt's for their proper diagnosis and repairs to my 2005 Chrysler Crossfire. The electronics are always tricky in these older models. Problem solved. Good work.

5

This place was great! I actually found it online by googling foreign car mechanics in area. The radio and i drive stop working in my 2014 BMW. I had to get it fixed, so annoying driving a beautiful car with no music. The job was very expensive, however they were upfront with the price and even explained what they tried to do to save cost but to no avail. The job took longer than expected but they gave me a nice, clean loaner car until my car was ready.Hopefully I do not have any mechanical issues no time soon but if and when I do I will definitely return to Curt's!

5

I found Curt’s Service in the early 1980’s when he was at 13 Mile & Woodward. I can’t remember what brand of gasoline the station was. After some disastrous experiences with other mechanics, he taught me how to trust In them again. They are the best and go out of their way to make sure repairs are done right and you are completely satisfied. Until a recent illness has kept me from using them I have no problem driving 45 miles to have work done. Also, I’ve had them inspect the used cars I buy and have never been steered wrong.

5

Prompt and excellent service. Pleasant staff.

5

They were great. I came in with a heating problem which snowballed into a wiring problem. They were transparent, communicative, and quick given what the problem had turned into to. I will definitely be coming back.

5

I just went to Curt's for the first time with my recently purchased Infiniti G37x to have them look into a couple of codes causing a check engine light to pop up. After waiting for about an hour and a half, someone came to talk with me about what they found. One light was due to a faulty gas cap. The other they told me they see all the time, and that they would clear the code and told me to come back if anything pops up. Overall they were very straight up with me and didn't try to sell me on anything I didn't want or need. On top of that, after he went over the codes, he went over some general engine diagnostics with me. A/F ratios, timing, etc. Very happy to see the level of service they put forth, and also was impressed with the facility in general.

5

As usual, a very pleasant and fast visit

5

called to get an estimate on a job for my car and it was actually reasonable I will drop my car off soon and will update this review through the process i have with curt's service inc.

5

Very positive experience from beginning to end. Greg explained all the details of the main problem I was having with my car and other existing issues I was not aware of too. The video graphics and checklist provide were great and very informative, easy to understand. I definitely will be doing any future auto repair needs business with them and recommending as well.

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