Oak Park Auto Repair

 
5

I've been a customer of Curt's for approximately 4 years. I've always received excellent service and more important, expertise. The facilities are very accommodating for those that chose to wait while their vehicle is being serviced. I've actually been there working as if I was in my home office - which is one of the reasons why I continue to be a customer. One thing I've learned over the course of owning a luxury vehicle versus leasing one, is that it requires a financial commitment. When repairs outside of maintenance are needed the cost of repair can be a tad surprising. I once needed my brake line replaced and the technician explained to me this type of service should not be needed this soon on your vehicle. Of course, I wasn't happy at all, with Mercedes or Curts. I thought, I was just here for brakes and now this - another $900. That surprise caused me to look else where for service. Nevertheless, when I comparison shopped there was no one else in the area that provided the service or accommodations I sometimes need. What I discovered with other service shops is that they "meal piece" services to appear as if you are saving. Service A might be $120 but topping off fluids cost additional. And let's not mention waiting room facilities. One component Curt's has recently added are emailed coupons and reminders of service appointments - which is great for busy people. Keep up the great job and I'll see you all in a few weeks for my next service appointment.

Thank you, Nikki! We very much appreciate you taking the time to leave us thorough and specific feedback! Please don't hesitate to call should you need anything!

- Curt's Service
5

The team at Curt’s were quick, thorough and very pleasant to work with. I will definitely work with them again. 👍

Thank you for the feedback, David! Looking forward to seeing you again!

- Curt's Service
5

I’ve been bringing my vehicles to Curt’s for over a decade. I’ve always been treated fairly and never felt taken advantage of. I feel that in this day and age a mechanic you can trust is important. Curt’s is a place that does the job right and knows that if the work is square, you’ll come back next time. No need for endless sales pitches about what you can spend money on that you don’t have. They make a list for customers of work that will need to be done on a priority level. Cheers. I always hope I don’t have to visit the mechanics waiting room, but if i do, I’ll enjoy a cold Mountain Dew and an episode of Judge Judy @ Curt’s!

Thank you for the kind words, Nate! It's always a pleasure seeing you, and we very much appreciate your loyalty to us throughout all these years.

- Curt's Service
5

I was referred to Curtis repair shop buy a couple of my friends that own BMW’s. As a woman I am very cautious about where I will go because we are often times taken advantage of. From the moment I stepped through the doors to schedule my appointment to the time I picked up my car, I was extremely satisfied with the service that I received and felt like the staff really went beyond to assist me.

Thank you so much, Charlene! We're so happy you were completely satisfied with your visit from start to finish. Next time you come in be sure to sign up for our Rewards Program so you can start earning points with every visit. Let us know if you need anything else and we would be happy to help you!

- Curt's Service
4

I took my car not knowing what to expect and I had a great experience. They were polite and informative. Very knowledgeable Great waiting room. Very good service and completely Satisfied

Thank you for the review, Ricky! We're glad we were able to help you out with your Lexus. Let us know if you need anything else!

- Curt's Service
5

Courteous, professional and competent.

5

My 2006 Mercedes was making a noise, I found Curt's online due to their good reviews. When I dropped it off, on Halloween, I was prepared to wait a few days but they quickly diagnosed the problem, were able to obtain a new drive shaft within hours and had the job done by the end of the day. I was very happy with the speed and quality of work.

5

It was very helpful to get a loaner car when my own car repair was too complicated to be done in one day.

5

I am a repeat customer and appreciate the courteous and professional service Curt provides

5

Charlene said she appreciated that she was treated very well and not taken advantage of because she is a woman.

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