Just returned from having one of Curts Service's techs take a look at my car, and do a quick test drive with me. First off, they make everything so easy. From the European Car magazine stack, to "have a drink on us while you wait" fridge, to the friendly and knowledgeable staff, just walking through the door was already a good feeling. Next to the service quality. They had a tech available within 3 minutes, and the tech was both friendly and very informative. Explained every pertinent point to me regarding what i was asking about, and was able to tentatively diagnose transmission/clutch issues by just listening. I say tentatively because no one can fully diagnose transmission issues without dropping the tranny. On top of that, the diagnosis was free of charge. I must have asked him 100 questions, and he had a great answer for all of them, and did not try to rush me away. Also, they are not strangers to modified cars, so if you have a tuned car you don't want the dealer to touch and need great service, this is where you need to go. They left me pleasantly surprised and will definitively take my car for service there. Thumbs up for some good folks!!!